TERMS OF SERVICE
TERMS OF SERVICE
OVERVIEW
Welcome to CLAWOR. Throughout the site, the terms “we”, “us” and “our” refer to CLAWOR. We operate this website and store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your access to and use of our website, products, and Services. By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by these Terms, including any policies referenced herein, such as our Privacy Policy and Refund Policy.
If you do not agree to these Terms, you may not access the website or use any of our Services.
1. GENERAL CONDITIONS
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of the site.
We reserve the right to refuse service to anyone for any reason at any time.
2. ONLINE STORE TERMS
We reserve the right to modify, suspend, or discontinue any product, service, feature, or content at any time without notice.
All product descriptions, pricing, promotions, and availability are subject to change at any time at our sole discretion.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services without our express written permission.
3. PRODUCT INFORMATION & ACCURACY
We make every effort to display product images, colors, textures, and descriptions as accurately as possible. However, actual colors and appearance may vary slightly depending on your screen, device settings, lighting conditions, or production variations.
We do not guarantee that product descriptions, pricing, promotional details, or other content on the site will always be entirely current, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
4. ORDER ACCEPTANCE & BILLING INFORMATION
We reserve the right to refuse, limit, or cancel any order at our discretion. This may include orders that appear to be placed by dealers, resellers, distributors, or orders suspected of fraud or unauthorized activity.
You agree to provide current, complete, and accurate purchase and account information for all orders placed with us. If any information is inaccurate or incomplete, we may be unable to process your order and may cancel it.
5. PAYMENTS
We accept payment methods made available at checkout, which may include major credit cards, debit cards, digital wallets, and other payment services offered through Shopify or our payment providers.
All transactions are processed through secure third-party payment gateways. We do not directly store your full payment card details on our servers.
6. SHIPPING & DELIVERY
Shipping and delivery timeframes shown on our website are estimates only and are not guaranteed. Delivery times may vary depending on destination, carrier capacity, customs procedures, seasonal demand, weather, or other factors outside our control.
Customers are responsible for providing the correct shipping address at checkout. We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Once an order has been shipped and tracking information has been issued, carrier delays are outside our direct control.
7. CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, VAT, or other charges depending on the destination country. These charges are the responsibility of the customer unless otherwise stated.
We are not responsible for delays, holds, or additional charges imposed by customs authorities.
8. RETURNS, REFUNDS & EXCHANGES
Please review our full Refund Policy for detailed information regarding returns, refunds, and exchanges: /policies/refund-policy
We may deny returns, refunds, or replacements in circumstances including, but not limited to:
- Incorrect shipping information provided by the customer
- Packages that are unclaimed or refused by the customer
- Carrier delays outside our control
- Normal variations in color or appearance caused by screen settings or lighting
- Requests that do not meet the conditions stated in our Refund Policy
Exchanges or replacements may be offered for items that arrive defective, damaged, or incorrect, subject to our review and policy terms.
9. PROHIBITED USES
You are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To violate any international, federal, provincial, state, or local regulations or laws
- To infringe upon or violate our intellectual property rights or the rights of others
- To upload or transmit malicious code, viruses, or other harmful software
- To collect or track personal information of others without consent
- To interfere with or circumvent the security features of the website or Services
We reserve the right to terminate your use of the Services for violating any prohibited uses.
10. INTELLECTUAL PROPERTY
All content on this website, including but not limited to CLAWOR branding, logos, site design, text, graphics, product photography, and other original materials created by or for CLAWOR, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, or exploit any part of our website content without our prior written consent.
11. THIRD-PARTY TOOLS & LINKS
Our website may provide access to third-party tools, services, content, or links that we do not monitor, control, or endorse. We are not responsible for any third-party materials, websites, or services, and your use of them is at your own risk.
12. DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.
All products and Services are provided on an “as is” and “as available” basis, unless otherwise required by law. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, CLAWOR, its owners, affiliates, employees, partners, suppliers, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the site, products, or Services.
In any case, our total liability for any claim related to a product or order shall not exceed the amount paid by you for that product or order.
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless CLAWOR and its affiliates, partners, employees, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.
15. CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace these Terms at any time by posting changes to this page. It is your responsibility to review this page periodically for updates.
Your continued use of the website or Services after any changes are posted constitutes acceptance of those changes.
16. CONTACT INFORMATION
If you have any questions about these Terms of Service or your order, please contact us at: